Please check if “Biometrics” is turned on in the Authentication Settings screen of the SUZUKI CONNECT App. For information on how to check, please refer to the following page.
For Primary User: Authentication Settings
For Secondary Users: Authentication Settings
- To use biometrics with the SUZUKI CONNECT App, it is necessary to set up biometrics on your smartphone in advance. Please refer to the user manual or support site for your smartphone for instructions on how to configure smartphone settings.
- If set up on your smartphone is not complete, or if biometrics are not available on the smartphone you are using, you cannot use biometrics with the SUZUKI CONNECT App.
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If biometrics are available
Turning on “Biometrics” enables the use of biometric authentication in the SUZUKI CONNECT App.
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If biometrics are not available
“Biometrics” is not displayed.